Privacy Policy
This Privacy Policy describes how Voltaic ("we", "us", "our"), operating at Kokotów 812B, 32-002 Kokotów, Poland, collects, uses, and protects personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Polish law.
1. Data Controller
The data controller is Voltaic, Kokotów 812B, 32-002 Kokotów, Poland. You can contact us regarding data protection matters at: info@voltaicpl.com or by phone at +48 519 307 496.
2. What Data We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number
- Communication content: messages sent through our contact form
- Technical data: IP address, browser type, device type, pages visited, and time spent on the site (collected via cookies and analytics tools, subject to your consent)
- Cookie preferences and consent records
3. How We Use Your Data
We use personal data for the following purposes:
- Responding to enquiries submitted through the contact form (legal basis: legitimate interest, Article 6(1)(f) GDPR)
- Sending communications you have explicitly requested (legal basis: consent, Article 6(1)(a) GDPR)
- Improving the website and understanding how visitors use it (legal basis: consent for analytics cookies)
- Complying with legal obligations (legal basis: legal obligation, Article 6(1)(c) GDPR)
4. Data Retention
We retain personal data only for as long as necessary for the purposes described above. Contact form submissions are retained for a maximum of 24 months. Technical data collected via analytics is retained according to the settings of the relevant tool and your cookie preferences. We will delete your data upon request where there is no overriding legal basis for continued processing.
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access: you may request a copy of the personal data we hold about you
- Right to rectification: you may request correction of inaccurate or incomplete data
- Right to erasure: you may request deletion of your data where there is no legitimate reason for continued processing
- Right to restriction: you may request that we limit the processing of your data in certain circumstances
- Right to data portability: you may request your data in a structured, machine-readable format
- Right to object: you may object to processing based on legitimate interests
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at info@voltaicpl.com. We will respond within 30 days. You also have the right to lodge a complaint with the Polish supervisory authority: Urząd Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warsaw.
6. Data Sharing
We do not sell personal data to third parties. We may share data with trusted service providers who assist in operating the website (such as hosting providers), under data processing agreements that ensure GDPR compliance. We do not transfer personal data outside the European Economic Area without appropriate safeguards.
7. Cookies
We use cookies to operate the website and, with your consent, to analyze usage. Full details are provided in our Cookie Policy. You can manage your cookie preferences at any time using the cookie settings panel.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular review of our security practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update indicated at the top. Continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact
For any questions about this Privacy Policy or how we handle your personal data, contact us at info@voltaicpl.com or write to: Voltaic, Kokotów 812B, 32-002 Kokotów, Poland.